the team
John Marchant
strong engineering background, many years experience of direct and indirect sales and marketing, the last seven years spent writing hundreds of case studies

Jennifer Hand
24 years experience in teaching, publishing and public relations. teaches business writing and as a Brain Gym® instructor helps individuals and groups to improve personal effectiveness at work and in daily life

Martin Shaffery
many years experience in direct sales and channel management,
telemarketing, coaching and mentoring of telesales staff, sales training and case studies

Bob Brown
more than 20 years of experience in international business and business development, working primarily in Europe, the Middle East, Africa and Australasia

to find out more, click on each of the topics below

the customer experience | financial justification